MastersTalk to a real sleep expert.
Questions about a mattress, an order or your delivery? Call, email or drop by the showroom. A real person from our family-run team will help, and we reply to every message within one business day.
Checking hours…How can we help?
Choose a topic, add a few details and we’ll get back to you within one business day.
Loading form…
Need an odd size or shape? Use our custom mattress quote form instead.
Thanks, your message is on its way.
We’ve emailed you a copy. One of our team will get back to you within one business day.
You might find your answer here
The questions we hear most often, answered in a sentence or two.
Delivery
Free within 250 km of our showroom, usually in 3–5 business days. Outside Ontario, allow 5–12 business days. Bed-in-a-box mattresses ship Canada-wide.
Sleep trial & exchanges
Enjoy a 100-night sleep trial to exchange your mattress. Unopened mattresses can be returned within 30 days. Available in Ontario within 250 km.
Warranty
Every mattress has a 10, 15 or 20-year manufacturer warranty. Send us a message and we’ll forward your claim to the manufacturer.
Monthly payments
Choose Affirm at checkout to spread the cost of your new mattress over easy monthly payments.
Not sure which mattress is right for you?
Answer a few quick questions about how you sleep and we’ll recommend mattresses that suit you.